Intercom is a platform that helps a brand or a website know who is stalking their website and searching for their products. This makes it easier for brands to directly approach these groups of people via mail or contact and help them solve their queries or any concerns regarding the product.

With Intercom Messages, you can send targeted messages to people based on the actions they take on your site or in your product. Intercom is founded by Ciaran Lee, David Barrett, and Des Traynor in august 2011. Its headquarters is based in San Francisco Bay Area, West Coast, Western US. Intercom was built as a business messenger in the first place. Now, their use cases comprise support, engagement, and conversion. Their chat widget looks and works great, and they invest a lot of effort to make it a modern, convenient customer communication tool.

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