Kayako is a marketing platform that gives you a complete picture of your customer’s journey so you know where they are coming from. Your team will know of each interaction a customer has had with your business and the issues they are facing even before they reach out for support. Kayako is one of the best options for small, non-technical teams. While still allowing for the customization level that Kayako has been known for since its beginnings in 2001. Kayako helps your team be more productive with an easy-to-use interface and reliable cloud-based platform you can count on. One of their key features is that the tool is FAST and keeps a focus on the work area for staff, rather than cluttering everything with detail fields.