LiveChat

LiveChat is a complete customer service platform that delights your customers and fuels your sales. It is a product offered by LiveChat Software S.A., a company founded in 2002 by Maciej Jarzebowski, Mariusz Cieply, and Szymon Klimczak. It is a popular customer service platform that has everything you need to improve your onsite customer communication. It helps website visitors to get in touch with support agents in a matter of seconds—a solution tailor-made for e-commerce and customer care. It offers a personalized customer experience, better brand interactions, a competitive edge, and a way to feel your customers’ pulse. In addition to chat features it has a range of customer engagement and chat widget customization features such as multilingual support options, and chat buttons. It also offers an automated ChatBot to provide 24/7 support to your site visitors. LiveChat also comes with mobile applications for iPad, iPhone, and Android devices, allowing users to provide support to customers and answer their questions on the go.

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