Zoho CRM is one of the most popular and customizable customer relationship management (CRM) software designed to manage sales data, marketing, contacts, customer support, and other business functions in a single cohesive platform. It offers integration with over 40 Zoho products and extends its capacity with more than 300 third-party app extensions, including G Suite, Office 365, Salesforce, and other popular apps. The Advanced CRM Analytics module, powered by Zoho Reports, allows users to sync and integrate their Zoho CRM data to gain better insights. s, and more.
The use of Artificial intelligence (AI) makes this tool more powerful. Zia, the AI-powered assistant, provides exceptional lead and deal predictions to recognize the potential customers who are most likely to convert, helping sales teams focus their efforts in the most efficient way possible. This easy-to-use application ranks third in CRM market share (11%) in 2021, with 92% of customers saying it delivers good value for the price.